Troubleshooting

Symptom	Possible cause	Remedy and reference
･Second hand has stopped ･Second hand moves in 2-second intervals	Energy level is low	Charge the battery > "Charging Method"
Second hand does not move continuously in 1-second intervals after charging	･Incident light is too weak ･Charging time is too short	Charge in accordance with the estimated required charging time > "Estimated Required Charging Time"

If the measures above do not solve the problem or if you are experiencing a different problem, contact the customer service-network.
> "service-network" (opens new window)